Terms & Conditions

Shipping Policy

Terms & Conditions

Shipping Policy

  • Local Deliveries to the Lower Mainland - 2 to 3 days or less
    • If your home or job site is in the Lower Mainland and the item requested is in stock, you can choose to have it delivered or pick up in store.

       

      Delivery service to the Lower Mainland is available to our customers Monday – Friday during normal store hours. Due to limited storage capacity, we require you take delivery within 30 days of your purchase.

       

      Orders Under 50 lbs

      For items under 50 lbs Sunbury charges a minimum of $35 – additional charges may apply depending on the item’s dimensions and delivery location. You order will be shipped by a local courier or our truck.

       

      Orders between 50-250 lbs

      If your order is between 50-250 lbs, the rate is $75.

       

      Orders over 250 lbs

      If your order is over 250 lbs, the rate begins at $110.

       

      All shipping prices are based on locations within the Lower Mainland. Custom Shipping orders apply to deliveries outside the Lower Mainland.

       

      We will contact you within 1 to 2 days to schedule your delivery.

       

      Our curbside service provides delivery of your item(s) to the curb at the end of your driveway or lane. We operate Hiab crane trucks that are able to lift and maneuver your materials over fences and place them where needed. This service does not include setup or assembly, removal of packaging or removal of job site waste.

       

      All of Sunbury’s deliveries are curb side only. We cannot move materials from the front to the backyard, place it in a garage, crane over a house, or crane over people.

       

  • Deliveries outside of the Lower Mainland
    • We regularly ship items across North America. Please call us to obtain rates and lead times.

       

  • Shortages
    • If we ship an order and you notice something is missing, this must be reported within 48 hours.